Month: July, 2010

Build a Stronger Blog Community by Sharing and Collaborating

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It’s no secret that blogging is one of the most important social media tolls for extending your agency’s reach into the community and industry at large. A blog can be used to share partner successes, highlight important news stories or even promote local events your agency is involved with. Astonish Results maintains four blogs, each with a specific and strategic purpose that “show by example” how blogs can be implemented to achieve various objectives.

A misconception about blogging is that it’s all about content (media), making it easy to ignore the “social.” You can write five great posts a week, but if you never leave your own site, blogging has a much lesser effect. Venturing off your own blog and commenting on others within your industry or community is important, especially when the comment adds to the conversation and you are able to include a link to your own relevant blog entry. Building relationships with social media opinion leaders will only benefit your blog and agency, whether they buy insurance from you or not.

Some of our Astonish Results agency partners have taken initiative and started collaborating with other active Astonish bloggers. Chris Paradiso CEO of Paradiso Insurance in Stafford Springs, CT, commented on a blog post written by Marc Duffy, CEO of Duffy Insurance in Massachusetts. He made the Astonish connection and commented with an appropriate link back to his blog. Duffy Insurance then shared a post by Eastern Insurors on their own agency Facebook page before Eastern Tweeted a post by Penny Insurance. And the cycle continues.

In a more niche-based approach, several clients have started cross-linking between posts about restaurant insurance, covering every aspect, commenting within each other’s blogs and sharing links.

As mentioned previously, it is also important to make connections outside of your industry. Dagley Insurance of Katy, TX, wrote a blog post and linked back to several local businesses they support on the Partners Page. By creating such back links, in a search, his blog could eventually come up when others search for that business, generating traffic and potentially leads.

Alluring blog titles, tags and keywords within a blog post and linking them to other sites can help drive traffic to your blog, but they won’t make it social.

Content creation is critical, but stepping away from you own blog to offer love for another’s work and sharing the knowledge they have is as critical, if not more so. Here are some ways to make your blog more social:

  • Create a blogroll, let people know when you’ve added them
  • Cite another blogger’s post in your own, then leave a link in their comments section with a nice note
  • Leave more comments in general
  • Find the top local social media marketing users in your area and build your network through them
  • Use the “trackbacks” which automatically ping the author when their work has been referenced
  • Include “share” options so readers can “like”, “retweet” etc. more easily.
  • Publish share friendly content
    • Lists are great for this “e.g. 10 reasons insurance agencies are better than direct writers”

It’s easy to ignore the “social” in social media when blogging, but a few extra minutes spent promoting and reading others work can be one of the best strategies towards increasing your audience, and eventually leads.

We’re happy to see our agency partners embracing this concept and look forward to building a stronger insurance marketing community through sharing and collaboration.

Let us know if you have creative ideas and we’ll be happy to consider putting them into action…

Astonish Coaching Launches Blog to Support Insurance Agency Consulting Services

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Before you speak or act, ask yourself this: Is what I am about to do or say going to improve the results of our agency, increase the loyalty of our clients, and help us love each other more during the process? If not do I really need to say it?

These are the two critical questions the Astonish Results Coaching division asks its clients before moving forwards.

The Coaching division of Astonish Results has launched their official blog this past week covering topics such as Putting the “sales” back in your agency culture and making sure your producers are closers and not taking orders. Astonish Results Coaching was launched in partnership with the Ganis Consulting Firm, who combined, have over 50 years of insurance industry training and consulting experience.

The Astonish Results coaching program was created to provide comprehensive training and operational analysis of operations exclusively for insurance agencies. The system offers extensive feedback and coaching solutions for every segment of the agency including: principals, agents, producers, CSRs, selling techniques, technology streamlining, assessment of processes and more, with a goal of providing the right combination of training and operational re-alignment to keep agencies growing.

The Astonish Coaching blog will be updated to allow insurance industry professionals to gain an insight on how to maximize results for your agency, properly approach the new way of insurance marketing tactics, and provide in-depth analysis of what can be done to help your agency grow in the market, all from seasoned industry experts.

They also have a Facebook and Twitter account if you’d like to follow along:

Astonish Coaching Facebook Page

Astonish Coaching Twitter

Astonish Results Office Makeover

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Upon entering the Astonish Results’ Rhode Island headquarters this Monday morning, employees were greeted with new decorative and floral flair. Gone were the boxes in the reception area, their contents positioned neatly around the office in the form of bamboo tree plants, colorful potted flowers, and assorted wall décor inviting stares and positive vibes..

With two new offices recently constructed, our resident Martha Stewart, Nicole, spent time picking out an assortment of furnishings to make the Astonish Results home base more cozy, homey, and modern. In her own words, “Soft pallets and contemporary designs are always a nice neutral stance to take, and the tropical feel from the plants and flowers provides some needed vibrancy.”

New decorations in the office may not seem newsworthy, but when the first thing you see in the morning, or when visiting a new place, is pleasant and inviting, it can set the mood for your day or meeting. Color and decor bring life to a room, inspiring creativity.

We also wanted to extend a special thanks to our administrative assistant Kayla, who strategically placed the décor to allow for more space within the office. Without her steady hands and accurate eye, the décor would still be decorating their boxes.

Lastly Nicole noted, “Our new look is a work in progress!  However, it adds some flavor to our office which brightens up our environment and makes our “second home” warm and inviting for our employees and our guests”.

Please enjoy the slideshow capturing the beautification of our new office, more to come…

An Old Patriotic Feel, A New Outlook On Insurance

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Astonish Results recently paid a visit to Berry Insurance Agency in Franklin, Massachusetts. Upon walking through the doors, the Berry Insurance office invites visitors with its cozy New England feel and vibrant staff. In rolling out the welcome wagon, Nick, Astonish Results community manager and I were greeted with personalized welcome signs, a patriotically adorned office and plenty of Red Sox flare. Vice President Kaitlyn P., and eCommerce Account Executive Amanda S., gave a tour of the retro-chic building before avant-garde social media strategies were discussed.

Late-June being one of the busiest times of year for the folks at Berry Insurance, morale was high as a bustling staff milled around the office making phone calls, taking meetings, writing policies and tolerating our video and photo efforts. On several people’s minds was a recent limo trip to Boston as an office morale building activity. All Berry employees participated in a scavenger hunt that included making a drink behind a bar, getting a picture in a storefront window and more hijinx that eventually ended at a restaurant to celebrate their funand get to know one another on a deeper level.

Beyond morale-building, Berry Insurance is ahead of the industry curve with a stellar MAInsuranceJuice.com blog, active Facebook page, Youtube and Twitter accounts to keep the good Berry news flowing. Kaitlyn and Amanda are currently working together to create a detailed digital marketing plan for Berry Insurance that involves niche targeting, campaigns and social media strategy honed during the Astonish Results social media team visit.

Not the typical agency employee, Amanda graduated this May with a degree in marketing after which she decided to give insurance a try after a successful Berry Insurance internship. From a manager’s perspective, Kaitlyn views Amanda as the changing face of the industry. “Instead of looking for extensive insurance industry experience in possible hires,” says Kaitlyn, “we look for enthusiastic young talent who will work hard, understand the social media revolution and continuously absorb more insurance knowledge. Of course, we look forward to the day Amanda earns her license.”

With business done for the day, we got to participate in the first ever Berry Insurance Franklin, Massachusetts invitational putting competition. Needless to say, the Berry team, sporting home field advantage, took the win earning a trophy and jar of chocolaty sweets.

Many thanks to Berry Insurance agency for hosting the Astonish Results social media team and providing some genuine New England hospitality,you can see some picture we took of the Berry Insurance visit, and watch the video interview of Katilyn below, speaking on transitioning into the digital age.

Office Culture and Social Media Keep Provider Insurance Rolling

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With an aura of Massachusetts including a hand-carved wood panel bearing the company name on the wall, nautical-themed artwork and seasonal flowers decorating the office, Provider Insurance in Needham, Massachusetts has all the makings of community-focused New England business.

Recently, Astonish Results visited the folks at Provider Insurance to discuss perceptions of the insurance industry and how their agency is serving the modern consumer.

An interview with CEO Bill Darcey communicated how the agency’s culture has changed over the past three years with the implementation of different marketing tactics inspired by a partnership with Astonish Results.

For your viewing pleasure, Mr. Darcey was kind enough to sit down with Astonish community manager Nick Brown to talk about his perspective on the industry, hiring practices and social media for insurance marketing.

Beyond the social media tactics, Provider has built an office culture geared towards making insurance fun and rewarding. From the many candy bowls within reach, to the bubbly receptionist, to the wheel of fun, which offers weekly prizes for the sales team, this company is going down the right path (see the full Provider Insurance office tour on our sister blog Astonishing Agencies).

Furthermore, the newest member of the team exemplifies the evolving hiring standards.  Marketing Manager, Julie Weatherbee was the focus of Astonish Results first ever “Changing Faces of the Insurance Industry” a video interview series aimed at showing the next generation of professionals shaping the insurance industry.

With social media playing an increasingly important role in the insurance marketing landscape and a need for positive office culture to attract young talent to the industry, Provider Insurance is poised for continued growth.

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